Australia has strict rules on what you can and cannot bring in to Australia. You should have already received the Customs and Immigration booklet that outlines prohibited items and other information. The Australian Quarantine website contains further information on what you cannot bring into Australia e.g. food items. Please ensure you read this website carefully before travelling to Australia as there are heavy fines for carrying prohibited items into Australia.
On the aircraft, you will be given an Incoming Passenger Card to complete. Make sure you complete this card correctly (instructions will be given to you) and declare all goods as requested. Declare any items you are unsure about on your way through customs after you arrive at the airport, and seek the advice of the customs official if unsure. There are bins in the baggage collection area where you can discard prohibited items before going through Customs.
| 4 stages to follow when you arrive: | |
|---|---|
| 1: Immigration | In the International Terminal there are queues for holders of Australian passports and holders of other passports. An Immigration Officer will welcome you to Brisbane and examine your passport and the completed Incoming Passenger Card. The Immigration Officer may ask you questions before stamping your passport. It is illegal to use a camera, video camera or mobile phone in these areas of the airport. |
| 2: Baggage | After passing through immigration, check the computer screens for the carousel number from which to collect your luggage. Luggage trolleys are available in the baggage collection area. Report any missing luggage at the QANTAS counter. |
| 3. Quarantine | If you are unsure whether an item you are carrying is permitted or prohibited, declare it on the Incoming Passenger Card when you arrive in Australia and discuss it with a quarantine official. Be prepared to throw away prohibited items. |
| 4. Customs | The next stage is Australian Customs. If you have goods to declare you should enter the red route. If you have nothing to declare, you may enter the green route. The green route takes you immediately through customs to the public section of the terminal. The Customs and Quarantine areas are regularly patrolled by staff with detector dogs. Should you be selected for a random check, you wil be asked questions about what you have brought with you and your luggage may be opened, x-rayed and inspected. You may ask for an interpreter if you feel this is necessary and if there are any problems, you may ask officials to contact the University's emergency 24 hour numbers (T: 3365 1234; or free call number: 1800 800 123). For further information visit the Customs website
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