大学生创业策划书模板2014标准篇
第一章 概述 ·········································2 1。1 客户关系管理的内涵··································· 2 1。2 通过组织机构的变革达到业务流程的快速响应························ 4 第二章 广告公司企业实施客户关系管理战略的基本框架······················ 5 2。1 通过培训转变观念································...